Good to know
Questions, answered before you click buy.
A quick guide to what you get, what you need, and how to make the most of your digital product once it lands.
What do I receive after buying?
Each listing clearly shows its format. Complete payment through the connected PayMongo checkout, then keep your payment receipt in case you need help from support.
Are the prices in Philippine pesos?
Yes. Prices are shown in Philippine pesos so you can shop without doing the mental math.
Can I use the templates for client work?
Personal and client-use terms depend on the product. Check the license notes included with your download before sharing or reselling any source file.
Do I need special software?
Each product lists the file format it uses. The current collection includes downloadable files, a Google Doc, and a Google Sheet, so you can check compatibility before buying.
Can I use the products on my phone?
Many files are mobile-friendly, but editing is usually easier on a laptop or desktop. The product listing notes the recommended setup.
How will I get my files?
Use the download handoff on the product page after checkout. Keep your purchase receipt handy in case you need to access the link again.
Can I share a purchase with my team?
Licenses vary by product. Personal-use products should stay with the buyer; team use should follow the license included with that specific download.
Will you add more products?
Yes. The collection is designed to grow with more templates, guides, and bundles. The products page is the best place to see what is new.
What if my download does not start?
Use the Download file button on the handoff page. If the file still does not open, email hellomyvalaunchpad@gmail.com with your product name and payment receipt.
Can I access my purchase on my phone?
Yes. Open the download handoff from the same phone or browser you used to check out. Some files are easier to edit on a laptop, depending on the format.
Are the Google Drive files editable?
The product page identifies whether the file is a digital file, Google Doc, or Google Sheet. Check the access and usage notes included with the file before making edits or sharing it.
Do I get updates when a product improves?
Updates depend on the product. Keep the original purchase details so support can help you confirm the latest available version.
Who do I contact if I need help?
Email hellomyvalaunchpad@gmail.com and include the product name plus your payment receipt so the support team can help faster.
Keep it simple